Best Practices for Secure Data Backup

Best Practices for Secure Data Backup

These days, everything is digital. We deal with data every day: from personal photos to work files that hold a lot of…

5 Common Cyber Threats in 2025 (and How To Avoid Them)

5 Common Cyber Threats in 2025 (and How To Avoid Them)

In 2025, cyber threats are in almost every nook and corner. They might be with the intent to destroy computers, steal data,…

Can Password Managers Be Hacked?

Can Password Managers Be Hacked?

Password managers keep our online accounts safe. They store all our passwords in one place. But are they hackable? What Are Password…

10 AI Tools You Need in Your Office For Productivity

10 AI Tools You Need in Your Office For Productivity

In today’s fast-moving world, everyone wants to work wiser, not harder. The involvement of AI tools will definitely help you do just…

What is Blockchain Technology and How Does it Work?

What is Blockchain Technology and How Does it Work?

Blockchain technology is changing the world. It is a system designed to keep records safe and secure. But how does it work?…

Ultimate Guide to Encryption Methods

Ultimate Guide to Encryption Methods

Encryption is a method of securing information. It converts readable data into secret code. Only the right key can decode it. This…

How is Your Cyber Hygiene? Essential Tips For 2025

How is Your Cyber Hygiene? Essential Tips For 2025

Cyber hygiene is super important. It’s like brushing your teeth but for your online life.  Good cyber habits help keep you safe…

10 Tips For a Seamless Smart Home Experience

10 Tips For a Seamless Smart Home Experience

Smart homes make life easier. But setting one up can be tricky. Here’s how to make a smooth smart home system. What…

What is Threat Exposure Management (TEM)?

What is Threat Exposure Management (TEM)?

Threat Exposure Management (TEM) is an important cybersecurity tool. It helps organizations find and fix weak spots in their digital systems. TEM…

How Password Managers Protect Your Accounts

How Password Managers Protect Your Accounts

Passwords unlock our digital lives. We use them for email, bank accounts, and more.  Remembering all these passwords is hard. Password managers…

Innovative Solutions to IoT Device Security

Innovative Solutions to IoT Device Security

The Internet of Things is growing day by day. More devices are connecting to the internet. And with that growth comes new…

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5 New Trends from a Study on the State of AI at Work

5 New Trends from a Study on the State of AI at Work

The pace of technological advancement is accelerating. This is not news to anyone wading through the ChatGPT craze. Artificial intelligence (AI) is…

Guide to Smart Windows 11 Settings to Boost Your Productivity

Guide to Smart Windows 11 Settings to Boost Your Productivity

The newest Windows OS is fast gaining ground on Windows 10. As of August 2024, Windows 11 had over 31% of the…

Protect Yourself: 8 Steps to Take When You Get a Notice Your Data Was Breached                 

Protect Yourself: 8 Steps to Take When You Get a Notice Your Data Was Breached                 

When it happens, you feel powerless. You get an email or letter from a business saying someone breached your data. It happens…

How Can Small Businesses Embrace the Cashless Revolution? 

How Can Small Businesses Embrace the Cashless Revolution? 

The world has gone digital. We see it everywhere people shop for goods and services. Cash, check, or debit used to be…

Watch Out for Google Searches – “Malvertising” Is on the Rise!  

Watch Out for Google Searches – “Malvertising” Is on the Rise!  

There are many types of malware. One of the most common is called “malvertising.” It crops up everywhere. Including social media sites…

Cyber Experts Say You Should Use These Best Practices for Event Logging

Cyber Experts Say You Should Use These Best Practices for Event Logging

Today’s businesses are no stranger to the word cybersecurity. They are facing a growing wave of cyberattacks. These come from ransomware to…

7 Great Examples of How AI is Helping Small Businesses

7 Great Examples of How AI is Helping Small Businesses

Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help…

Top Technologies Transforming Customer Service Today    

Top Technologies Transforming Customer Service Today    

Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used…

Data Breach Damage Control: Avoid These Pitfalls

Data Breach Damage Control: Avoid These Pitfalls

Data breaches are an unfortunate reality for businesses of all sizes. When a breach occurs, the immediate response is critical. How a…

Copilot in Teams – New Features, Agents & More

Copilot in Teams – New Features, Agents & More

Microsoft Teams continues to evolve. It is a powerful hub for collaboration and communication in the modern workplace. With the integration of…

Navigating the Challenges of Data Lifecycle Management   

Navigating the Challenges of Data Lifecycle Management   

Data is one of the most valuable assets a business can have. Managing this data throughout its lifecycle can be challenging. Data…

6 Simple Steps to Enhance Your Email Security

6 Simple Steps to Enhance Your Email Security

Email is a fundamental communication tool for businesses and individuals alike. But it’s also a prime target for cybercriminals. Cyberattacks are increasing…

8 Strategies for Tackling “Technical Debt” at Your Company

8 Strategies for Tackling “Technical Debt” at Your Company

Did your company’s software system once seem sleek and nimble? But now it resembles a tangled web of shortcuts, patches, and workarounds.…

Enhancing Employee Performance with a Mobile-Optimized Workspace

Enhancing Employee Performance with a Mobile-Optimized Workspace

In the whirlwind of today’s business landscape, adaptability reigns supreme. Today’s workspaces transcend physical boundaries. Employees work and collaborate seamlessly from anywhere.…

Essential Settings to Maximize Your Microsoft 365 Experience 

Essential Settings to Maximize Your Microsoft 365 Experience 

Microsoft 365 is a powerful suite of tools. It helps to enhance productivity and collaboration. This is especially true for small to…

Why Securing Your Software Supply Chain is Critical

Why Securing Your Software Supply Chain is Critical

In today’s world, everything’s connected. That includes the software your business relies on. Whether you’ve installed that software locally or use it…

Don’t Be a Victim: Common Mobile Malware Traps

Don’t Be a Victim: Common Mobile Malware Traps

Your smartphone is a digital wallet, communication hub, and personal assistant. All rolled into one portable device. It’s packed with sensitive data,…

6 Helpful Tips to Troubleshoot Common Business Network Issues  

6 Helpful Tips to Troubleshoot Common Business Network Issues  

A business network is the lifeblood of operations. It’s the digital artery that pumps data through your organization. It enables everything from…

What Things Should You Consider Before Buying a Used Laptop?

What Things Should You Consider Before Buying a Used Laptop?

Buying a used laptop can be a great way to save money. But it comes with risks. You need to be careful…

Top 6 Smart Office Trends to Adopt for an Improved Workflow

Top 6 Smart Office Trends to Adopt for an Improved Workflow

The office landscape is undergoing a dramatic transformation. Gone are the days of sterile cubicles and monotonous routines. Today’s smart offices are…

Windows 10: The Final Countdown – It’s Time to Upgrade Your PC

Windows 10: The Final Countdown – It’s Time to Upgrade Your PC

Windows 10 has served us well. But its time is running out. Microsoft plans to end support for Windows 10 on October…

Alex Thomas – Lead Installer

Alex is our lead installer. A graduate of the 4-year Santa Fe College Apprentices program electrician by trade with 13 years of experience, he lends his years of training and experience in installation and hardware deployment to allow Gnosys to tackle a wide variety of installation projects, literally doing the heavy lifting.

While Alex’s primary focus with Gnosys is network cabling and IP camera installation, he is always ready and willing to jump in wherever he is needed.
Alex continues to develop his skills and brings more and more to the table every day.

Alex spends his free time practicing martial arts, playing table top strategy and collectable card games. He also paints miniatures.

Valeria Galland – Web Designer

Val is our resident web designer. Originally from Barcelona Spain, Val moved to the U.S. at a young age and began a lifelong interest in technology. Graduating top 10% from Lincoln Park Academy in 2017 he earned her HS and IB Diploma, she immediately shipped off to Gainesville to continue her education.

Her ongoing education and longtime hobbies have given Val a large swathe of technology and computer experience, including 5 programming languages, 2 self-run websites, Adobe certifications. She continues adding more notches to her belt here at Gnosys.
While not actually a part of the tech staff, its not uncommon for Val roll up her sleeves and jump in to assist with trouble tickets.
In her free time Val organizes and participates in multiple D&D games, paints miniatures, plays several instruments and generally just likes hanging out with her one-eyed cat named Davy Jones.

While not physically with us in Gainesville, Val continues to contribute as though she were.

Daniel Knebel – Lead Support Technician

Allow me to introduce you to Daniel, our lead support technician.

Daniel is one of our front-line technicians making certain that when our clients have an issue, it gets taken care of as quickly as possible.

Daniel is also responsible to making certain that the tools we need to deliver the support are in place, up to snuff and optimized for best performance.

Daniel is a veteran of the US Navy where he served as a Nuclear Electronics Technician aboard the USS Eisenhower. The skills he acquired in the Navy combined with his natural aptitude for troubleshooting and problem solving make Daniel the guy when you need something figured out.

For fun, Daniel does all manner of things. Tabletop gaming, collectable card games, video games, disc golf and more. He is also the master of our resin printer, producing amazing prints.

Bradley Gilrane – Business Developer

Brad is our Business Developer and an integral part of our operations. He is responsible for new client acquisition and on-boarding as well as ensuring that our existing clients are satisfied with the support they are receiving.

Brad also assists in the development, testing and deployment of new service offerings.

Brad currently holds CJIS 3 certification and is working on his CompTIA A+ industry certification.

While a strong technician, Brad really shines at customer service. His focus on our client experience keeps a finger on the pulse of our business and makes certain that we are doing all we can do to deliver the service and support our clients deserve.

For fun, Brad plays a variety of video and table top games. He also enjoys science fiction and miniature painting

James Houston – System Support Manager

Meet James, our dedicated Support Manager. While he was born in Gainesville, Florida, he spent most of his childhood in Nashville, Tennessee. In 2008 he moved back to Gainesville with his family.

With 9 years of experience in Managed Services Delivery, James has a wide range of expertise and knowledge.
He is the beating heart of our support team. Focusing on ticket management, tech training and whatever projects come his way.

In his time at Gnosys, James has been instrumental our success, helping to create and improve systems and services, he has supervised projects ranging from small IP camera installations to huge cabling jobs.

James currently holds his CompTIA A+ and CompTIA Network+ industry certifications as well as CJIS 3 certification. He is working toward several partner certifications and ITIL4.

His strength as a technician and determination to get the problem solved pair well with his dedication to making certain our clients receive the best possible support make him a valued asset.

When not at work, James enjoys a variety of card, table top and video games as well as painting miniatures.

Jim Houston: Owner

Jim was born in New Jersey but grew up in South Florida the son of a Dade County Deputy Sheriff. After serving 10 years in the US Army Special Operations Command he attended college at Murray State University and Washington University receiving a Master’s Degree in History.
After spending 10 years in Nashville, TN as Director of Information technology for Shoney’s corporation, Jim and his family returned to Gainesville where he founded PWH Technology Solutions, later rebranding as Gnosys Networks in memory of a friend that passed away at a very young age.

Jim has over twenty three years of IT experience with a focus in user support, virtualization and disaster recovery. He holds several industry certifications including MCSE, A+, Server + and Net +, as well as many software vendor specific certifications including Dell, VMware, 3CX, Seagate, GeoVision and EnGenius.

Jim spends his down time target shooting, playing tactical simulation games and wood working. He’s the proud owner Gnosys Networks

Are surprise IT expenses throwing off your budget?

Our predictable monthly pricing and proactive support model eliminate unexpected costs. At Gnosys, our motto is “No surprises. Ever.” With Gnosys, IT becomes a stable investment, not a financial wildcard.

Are you confident that your systems and data are truly secure?

Gnosys implements layered security including endpoint protection, patch management, and user training to defend against evolving threats. We continuously monitor your systems to ensure protection is always active and up-to-date. You’ll sleep better knowing your data is safe.

Does your team lack the compliance knowledge required to meet regulatory standards?

We work with regulated industries and understand the complexities of compliance requirements. Gnosys provides guidance, documentation, and system controls to help you meet standards like HIPAA, CJIS, CMMC, or NIST. Our expertise keeps you audit-ready and secure.

Are you uneasy about your current technology strategy?

We provide technology planning and regular reviews to make sure your systems align with your business goals. Gnosys takes the guesswork out of IT by giving you a clear, actionable plan. You’ll feel confident knowing there’s a roadmap and a team to guide you.

Is your IT team overwhelmed or stretched too thin?

We can plug into your existing IT structure wherever you need the most support, whether that’s taking over daily tasks like patching, monitoring, and helpdesk support, or stepping in to lead specific projects. Gnosys becomes a true IT partner, giving your internal team the freedom to focus where it matters most. Extra hands without extra headcount.

Do technical issues take too long to get resolved?

Our dedicated helpdesk and proactive monitoring ensure that issues are identified and resolved fast, often before you even notice them. Gnosys prioritizes fast, friendly support that keeps your team productive. No more waiting around for fixes.

Have your business needs outgrown the capabilities of your current IT provider?

We specialize in scalable solutions designed to grow with your business. Gnosys offers strategic planning, enterprise-grade tools, and responsive support that evolves with your needs. You’ll get the tech roadmap and expertise your growth demands.

Has your IT person recently left—or are they planning to leave soon?

Gnosys can step in immediately to stabilize your IT environment and prevent disruption. Our team provides comprehensive onboarding and takes over critical responsibilities with no downtime. You’ll never have to rely on a single point of failure again.