Do You Need a Managed Service Provider? Many companies find themselves juggling IT problems along with their typical day-to-day responsibilities. Outsourcing IT work to a managed service provider (MSP) lets a company excel at what it does best. Here are some signs that your business should look into hiring an MSP. If you don’t have […]
Read MoreDocument management systems are the first step to on the path to improving efficiency in most offices. Unfortunately, during the process of learning the system, mistakes will be made. These mistakes can cost you a lot of lost time and productivity. Here are some of the most common mistakes and how to avoid them. Inappropriate File Naming […]
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2016 is shaping up to be the year of ransomware. Cyber-extortion’s latest entrant to the field is called KeRanger and I think it’s a game changer, simply by virtue of significantly broadening the potential victim base. What is ransomware? Ransomware is a type of malicious software that’s designed to take your data hostage so that attackers can extort you […]
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1. Be responsive. Support requests can come in when you least expect them and often when you’re right in the middle of something. Take the time to answer as soon as you can. Our customers are our reason for existing, so making sure you solve their problems and alleviate concerns as quickly as possible will […]
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