Do You Need a Managed Service Provider?

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Do You Need a Managed Service Provider?

Do You Need a Managed Service Provider?

Many companies find themselves juggling IT problems along with their typical day-to-day responsibilities. Outsourcing IT work to a managed service provider (MSP) lets a company excel at what it does best. Here are some signs that your business should look into hiring an MSP.

  1. If you don’t have dedicated IT staff, you may need a managed service provider…

Small and medium businesses frequently count on that staff member who “knows about computers.” Technical fires may be put out as they occur, but not much in the way of planning happens to avoid future problems. A dedicated IT team has the time and resources to monitor hardware and software, plan for patches and upgrades, protect the company from the latest security threats and plan a way forward to improve your company’s IT complexion.

Another the practice of “the staff member who “knows about computers” solution to tech support is that, even if a team member is, in fact, computer-savvy, they only bring their own limited knowledge to the table. A Managed Service Provider, by contrast deals with recurring issues from multiple clients, and can dedicate all of their time to staying up to date on the ever-changing world of technology.

  1. If your company’s IT maintenance tasks are piling up, you may need a managed service provider…

Like any system, your company’s IT infrastructure needs maintenance, backups, anti-virus, software updates, operating system patching… the list goes on and on. It can be a huge distraction from running your business and can kill productivity. Managed services can offer relief.

  1. If you want to save money, you may need a managed service provider…

Doing it yourself or tasking a team member who “knows a lot about computers” for ad hoc IT support drains resources that could be applied to the running of your day-to-day business, and then when you will spend even more money when you need real rescuing. An in-house IT staff requires salaries, benefits, and employment taxes as well as equipment and space. Even without considering things like continuing education so they stay current on the latest IT trends, it’s still a huge investment that may not make fiscal sense if you don’t have enough work to occupy a full-time person.

With managed services, small and medium businesses pay only for the services and support they need. The managed service provider should be able to monitor, protect, and support your infrastructure using a wide variety of tools.

So, do you need a managed service provider? Call Gnosys Networks and let us help you decide.