Microsoft Teams continues to evolve. It is a powerful hub for collaboration and communication in the modern workplace. With the integration of AI-driven Copilot, Teams is pushing the boundaries. It’s innovating how we interact with technology to streamline workflows. As well as improve productivity and unlock new business value.

Recent updates to Copilot in Teams include:

We’ll explore the latest updates to Copilot in Teams, including new features and intelligent agents as well as how these innovations can transform how your business operates.

What is Copilot in Microsoft Teams?

Copilot is Microsoft’s AI-powered assistant. It’s embedded in tools like Teams, Word, Excel, and PowerPoint. It’s designed to assist with various tasks.

In Microsoft Teams, Copilot acts as an intelligent agent. It helps users by doing things like:

Copilot’s key strength is its ability to leverage existing data. It can also work seamlessly across platforms. It provides actionable recommendations, transforming how teams collaborate.

New Features of Copilot in Teams

The latest updates to Copilot in Teams bring several new features. They’re aimed at making interactions more:

These features help users navigate complex tasks and much more.

Enhanced Collaboration Features

Copilot is now able to work even more seamlessly within team environments. It can help organize meetings and summarize conversations as well as provide real-time suggestions during discussions.

Smarter AI Suggestions

The new update brings more refined AI suggestions to Copilot. This enables it to provide better recommendations based on context and historical data.

Agents in Copilot: A New Way to Work

One of the most exciting developments is the introduction of agents in Copilot. These agents take automation and AI-driven support to the next level. They act as specialized virtual assistants that can handle specific business functions.

What are Copilot Agents?

Copilot agents are task-specific AI-driven assistants. You can customize them to handle particular functions or workflows. Agents focus on specific domains such as customer support, sales, or project management. Each agent is equipped to carry out specialized tasks. This makes them a valuable asset for small and medium-sized businesses.

Agent Capabilities

Let’s look at some of the key capabilities these agents bring to Teams.

Benefits of Using Copilot in Teams

The integration of Copilot into Teams offers several significant benefits. Here are a few.

Increased Productivity

Copilot automates routine tasks such as scheduling, meeting management, and task assignment. This frees up time for employees to focus on more important activities. Its intelligent recommendations help teams make faster, more informed decisions.

Improved Communication

Copilot can summarize meetings, track action items, and offer context-aware suggestions. This ensures that communication is more streamlined and effective. It also reduces misunderstandings and keeps projects on track.

Enhanced Decision-Making

Copilot has access to AI-driven insights and data analysis. This enables teams to make more informed decisions. Copilot helps highlight trends, provide performance metrics, and identify areas of improvement.

Better Workflow Management

Agents and automation tools help manage workflows. This ensures that teams complete tasks on time and with fewer errors. It can track project progress and automate customer interactions. Copilot helps ensure that operations run smoothly.

Looking Ahead: The Future of AI in Teams

As AI continues to advance, we can expect even more innovative features. Future updates will likely bring deeper integrations with external systems as well as smarter agents that can manage increasingly complex workflows.

The future of AI in collaboration tools like Teams represents an exciting opportunity. By adopting these AI-powered tools now, businesses can stay ahead of the curve. They can also unlock new growth opportunities.

Work Smarter, Not Harder! We can Help

Copilot in Teams is just one example of the power of Microsoft 365 in the AI age. Need help understanding how to leverage its power effectively? Our Microsoft tech experts are here for you.

Reach out today to schedule a chat.

Featured Image Credit

This Article has been Republished with Permission from The Technology Press.

Alex Thomas – Lead Installer

Alex is our lead installer. A graduate of the 4-year Santa Fe College Apprentices program electrician by trade with 13 years of experience, he lends his years of training and experience in installation and hardware deployment to allow Gnosys to tackle a wide variety of installation projects, literally doing the heavy lifting.

While Alex’s primary focus with Gnosys is network cabling and IP camera installation, he is always ready and willing to jump in wherever he is needed.
Alex continues to develop his skills and brings more and more to the table every day.

Alex spends his free time practicing martial arts, playing table top strategy and collectable card games. He also paints miniatures.

Valeria Galland – Web Designer

Val is our resident web designer. Originally from Barcelona Spain, Val moved to the U.S. at a young age and began a lifelong interest in technology. Graduating top 10% from Lincoln Park Academy in 2017 he earned her HS and IB Diploma, she immediately shipped off to Gainesville to continue her education.

Her ongoing education and longtime hobbies have given Val a large swathe of technology and computer experience, including 5 programming languages, 2 self-run websites, Adobe certifications. She continues adding more notches to her belt here at Gnosys.
While not actually a part of the tech staff, its not uncommon for Val roll up her sleeves and jump in to assist with trouble tickets.
In her free time Val organizes and participates in multiple D&D games, paints miniatures, plays several instruments and generally just likes hanging out with her one-eyed cat named Davy Jones.

While not physically with us in Gainesville, Val continues to contribute as though she were.

Daniel Knebel – Lead Support Technician

Allow me to introduce you to Daniel, our lead support technician.

Daniel is one of our front-line technicians making certain that when our clients have an issue, it gets taken care of as quickly as possible.

Daniel is also responsible to making certain that the tools we need to deliver the support are in place, up to snuff and optimized for best performance.

Daniel is a veteran of the US Navy where he served as a Nuclear Electronics Technician aboard the USS Eisenhower. The skills he acquired in the Navy combined with his natural aptitude for troubleshooting and problem solving make Daniel the guy when you need something figured out.

For fun, Daniel does all manner of things. Tabletop gaming, collectable card games, video games, disc golf and more. He is also the master of our resin printer, producing amazing prints.

Bradley Gilrane – Business Developer

Brad is our Business Developer and an integral part of our operations. He is responsible for new client acquisition and on-boarding as well as ensuring that our existing clients are satisfied with the support they are receiving.

Brad also assists in the development, testing and deployment of new service offerings.

Brad currently holds CJIS 3 certification and is working on his CompTIA A+ industry certification.

While a strong technician, Brad really shines at customer service. His focus on our client experience keeps a finger on the pulse of our business and makes certain that we are doing all we can do to deliver the service and support our clients deserve.

For fun, Brad plays a variety of video and table top games. He also enjoys science fiction and miniature painting

James Houston – System Support Manager

Meet James, our dedicated Support Manager. While he was born in Gainesville, Florida, he spent most of his childhood in Nashville, Tennessee. In 2008 he moved back to Gainesville with his family.

With 9 years of experience in Managed Services Delivery, James has a wide range of expertise and knowledge.
He is the beating heart of our support team. Focusing on ticket management, tech training and whatever projects come his way.

In his time at Gnosys, James has been instrumental our success, helping to create and improve systems and services, he has supervised projects ranging from small IP camera installations to huge cabling jobs.

James currently holds his CompTIA A+ and CompTIA Network+ industry certifications as well as CJIS 3 certification. He is working toward several partner certifications and ITIL4.

His strength as a technician and determination to get the problem solved pair well with his dedication to making certain our clients receive the best possible support make him a valued asset.

When not at work, James enjoys a variety of card, table top and video games as well as painting miniatures.

Jim Houston: Owner

Jim was born in New Jersey but grew up in South Florida the son of a Dade County Deputy Sheriff. After serving 10 years in the US Army Special Operations Command he attended college at Murray State University and Washington University receiving a Master’s Degree in History.
After spending 10 years in Nashville, TN as Director of Information technology for Shoney’s corporation, Jim and his family returned to Gainesville where he founded PWH Technology Solutions, later rebranding as Gnosys Networks in memory of a friend that passed away at a very young age.

Jim has over twenty three years of IT experience with a focus in user support, virtualization and disaster recovery. He holds several industry certifications including MCSE, A+, Server + and Net +, as well as many software vendor specific certifications including Dell, VMware, 3CX, Seagate, GeoVision and EnGenius.

Jim spends his down time target shooting, playing tactical simulation games and wood working. He’s the proud owner Gnosys Networks

Are surprise IT expenses throwing off your budget?

Our predictable monthly pricing and proactive support model eliminate unexpected costs. At Gnosys, our motto is “No surprises. Ever.” With Gnosys, IT becomes a stable investment, not a financial wildcard.

Are you confident that your systems and data are truly secure?

Gnosys implements layered security including endpoint protection, patch management, and user training to defend against evolving threats. We continuously monitor your systems to ensure protection is always active and up-to-date. You’ll sleep better knowing your data is safe.

Does your team lack the compliance knowledge required to meet regulatory standards?

We work with regulated industries and understand the complexities of compliance requirements. Gnosys provides guidance, documentation, and system controls to help you meet standards like HIPAA, CJIS, CMMC, or NIST. Our expertise keeps you audit-ready and secure.

Are you uneasy about your current technology strategy?

We provide technology planning and regular reviews to make sure your systems align with your business goals. Gnosys takes the guesswork out of IT by giving you a clear, actionable plan. You’ll feel confident knowing there’s a roadmap and a team to guide you.

Is your IT team overwhelmed or stretched too thin?

We can plug into your existing IT structure wherever you need the most support, whether that’s taking over daily tasks like patching, monitoring, and helpdesk support, or stepping in to lead specific projects. Gnosys becomes a true IT partner, giving your internal team the freedom to focus where it matters most. Extra hands without extra headcount.

Do technical issues take too long to get resolved?

Our dedicated helpdesk and proactive monitoring ensure that issues are identified and resolved fast, often before you even notice them. Gnosys prioritizes fast, friendly support that keeps your team productive. No more waiting around for fixes.

Have your business needs outgrown the capabilities of your current IT provider?

We specialize in scalable solutions designed to grow with your business. Gnosys offers strategic planning, enterprise-grade tools, and responsive support that evolves with your needs. You’ll get the tech roadmap and expertise your growth demands.

Has your IT person recently left—or are they planning to leave soon?

Gnosys can step in immediately to stabilize your IT environment and prevent disruption. Our team provides comprehensive onboarding and takes over critical responsibilities with no downtime. You’ll never have to rely on a single point of failure again.